• Operate the building and facilities in accordance with Normal Operating Procedures, Emergency Action Plans, and the Health and Safety policy to provide a safe environment for all.
• Act as a key holder and open and close facility ensuring building/equipment checks are carried out as stipulated in the daily log and security of the building is always maintained.
• Supervise Senior Leisure Assistants on shift ensuring that tasks are preformed to the required level of proficiency, quality, and safety. Supervise the receptionist including reconciliation and safe handling of all monies received.
• Provide cover for Commercial and Operations Manager as necessary, taking on their duties and responsibilities as appropriate.
• Ensure pool water is safe to swim in, according to normal operating guidelines.
• Assist with administration as required as directed by the Commercial and Operations Manager or Head of Enterprises.
• Take responsibility for one of the following operations: Swim School and Swim School bookings. Gym and Membership Sports Hall and outside facility bookings H& S Compliance
• Promote a customer-focused environment, generating excellent public relations and customer care.
• Support members in the gym including member inductions and programmes.
• Ensure all relevant qualifications are kept up to date, and attend/undertake any training as required.
• Act as a lifeguard as required.
• Ensure appropriate equipment is set out and prepared for users in a timely manner and put away after use.
• Participate in cleaning duties to ensure high standards of cleanliness, hygiene and customer service are always delivered.
• Promote and safeguard the welfare of children and young people and adhere to and ensure compliance with the school’s child protection policy
• Undertake any other reasonable tasks which may be allocated by the Head of Enterprises or Commercial and Operations Manager.

Downloads

• Duty Manager Sports Centre 2026 PDF Document